Terms of Service

1. Agreement to Terms

By accessing or using our Services, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you are a parent, guardian, or caregiver using the Services on behalf of a minor or individual under your care, you accept these Terms on their behalf and are responsible for their use of the Services.

2. Description of Services

Parrot Software provides computer-based speech, language, cognitive, and memory therapy programs designed for individuals recovering from stroke, brain injury, or other conditions affecting communication and cognitive abilities. Our Services include:

• Access to therapeutic software programs via our website
• Progress tracking and reporting features
• Educational content related to speech and language therapy
• Customer support services

Important: Our Services are intended to supplement, not replace, professional medical care or speech-language pathology services. Always consult with qualified healthcare professionals regarding treatment decisions.

3. User Accounts

To access certain features of our Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, misleading, or violates these Terms.

4. Subscriptions and Payments

Subscription Plans: Access to our Services requires a paid subscription. Subscription details, including pricing and features, are available on our website. Prices are subject to change with reasonable notice.

Billing: Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). Your subscription will automatically renew unless you cancel before the renewal date.

Payment Processing: All payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all fees associated with your subscription.

Refunds: Subscription fees are generally non-refundable. However, if you are unsatisfied with our Services, please contact us at support@parrotsoftware.com to discuss your concerns.

Cancellation: You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period, and you will retain access to the Services until then.

5. Free Trials

We may offer free trial periods for new users. During the trial period, you will have access to our Services at no charge. At the end of the trial period:

• Your account will require a paid subscription to continue accessing the Services
• If you provided payment information, you may be automatically enrolled in a paid subscription unless you cancel before the trial ends
• Any progress or data created during the trial will be retained if you subscribe

Free trials are limited to one per person or household. We reserve the right to modify or discontinue free trial offers at any time.

6. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Share your account credentials with others or allow multiple users to access a single account
• Copy, modify, distribute, or create derivative works based on our Services
• Reverse engineer, decompile, or attempt to extract the source code of our software
• Use automated systems, bots, or scrapers to access or interact with our Services
• Interfere with or disrupt the integrity or performance of our Services
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use our Services for any commercial purpose without our written consent
• Resell, sublicense, or redistribute access to our Services

7. Intellectual Property

All content, features, and functionality of our Services—including but not limited to text, graphics, images, audio, video, software, and the overall design—are owned by Parrot Software LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.

Your subscription grants you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. This license does not include the right to:

• Reproduce, distribute, or publicly display our content
• Modify or create derivative works
• Use our trademarks, logos, or branding without written permission

8. User Content

Our Services may allow you to input information, track progress, or store data ("User Content"). You retain ownership of your User Content, but you grant us a license to use, store, and process it as necessary to provide the Services.

You are responsible for ensuring that your User Content does not violate any third-party rights or applicable laws. We reserve the right to remove any User Content that violates these Terms.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that the Services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of any content

Medical Disclaimer: Our Services are educational and therapeutic tools, not medical devices. They are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary, and we make no guarantees regarding therapeutic outcomes. Always seek the advice of qualified healthcare professionals.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARROT SOFTWARE LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, data, or goodwill
• Service interruption or computer damage
• Cost of substitute services
• Any damages arising from your use of or inability to use the Services

Our total liability for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Parrot Software LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any User Content you submit

12. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination:

• Your right to use the Services will immediately cease
• We may delete your account and User Content
• Provisions of these Terms that by their nature should survive termination will survive (including intellectual property, disclaimers, limitations of liability, and indemnification)

You may terminate your account at any time by contacting us or using the account settings in your profile.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Services shall be resolved exclusively in the state or federal courts located in Oakland County, Michigan, and you consent to the personal jurisdiction of such courts.

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on our website and updating the "Last updated" date above. We may also send you an email notification.

Your continued use of the Services after any changes indicates your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Services and cancel your subscription.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: